Operations Manager

  • Drive Growth & Operational Excellence
  • Join a Global Brand 
  • Competitive Package + Vehicle + Bonus
  • Sydney

Are you a strategic and results-driven leader ready to make a significant impact? Our client is seeking a highly motivated Operations Manager across NSW/ACT to lead a team, drive profitability and enhance customer service across the region.

Why Join?

  • Attractive Remuneration 
  • Career Growth & Global Opportunities
  • Well-Being Support
  • Exclusive Employee Perks
     

About the Role:

As the Operations Manager, you will lead a high-performing team, drive revenue growth and ensure seamless operational excellence. Your leadership will be crucial in optimising fleet utilisation, enhancing customer experience and aligning strategies with broader business goals.

Key Responsibilities:

  • Lead and mentor teams across NSW/ACT to deliver outstanding service and performance
  • Drive revenue growth and profitability while managing statewide expenses and KPIs
  • Optimise fleet utilisation and ensure vehicle availability aligns with customer demand
  • Develop and nurture key account relationships to support business expansion
  • Oversee recruitment, training and performance management to build a strong team culture
  • Collaborate with Finance & Sales to drive efficiencies and maximise opportunities
  • Ensure compliance, risk mitigation and operational best practices across all locations
     

What We’re Looking For:

  • 5+ years of senior management experience – overseeing multi-site operations 
  • Strong leadership & people management – ability to motivate remote and on-site teams
  • Proven revenue & profitability growth experience across a state/territory
  • Customer-centric mindset with experience in sales, operations and customer service
  • Financial acumen – skilled in cost control, resource allocation & KPI achievement
  • Resilient & adaptable – thrives under pressure and embraces challenges
  • Experience in fleet management, mobility solutions, or a similar retail environment preferred
  • Willingness to travel across NSW/ACT as needed
     

Ready to Take the Next Step?

If you’re a dynamic leader with a passion for operational excellence and growth, we’d love to hear from you! Apply NOW and be part of a global brand committed to innovation, service and success.

Arrow Group values equity and diversity but can only consider qualified candidates with permanent work rights in Australia. This career focused role is not suitable for those on limited or holiday visas.

NO SPONSORSHIP IS AVAILABLE FOR THIS ROLE. 

Apply for this job

To apply for this job please fill in the form below and include your resume.

Arrow Group is unique because you are.

For more information about working with Arrow Group, please